Who we are
The office of the South Australian Health and Community Services Complaints Commissioner
- helps people – service users, carers and service providers – resolve complaints about health and community services, including child protection services, when a direct approach to the service provider is either unreasonable, or has not succeeded
- covers health and community services in South Australia across the public, private and non-government sectors
- handles complaints confidentially and impartially
- monitors and reports complaint trends
- makes recommendations to improve safety and quality
- is an independent statutory officer
- was established by the Health and Community Services Complaints Act 2004 proclaimed on 3 October 2005
- operates a telephone enquiry service
- Monday - Friday, 9AM - 5PM
- phone 08 8226 8666
- toll free in regional South Australia 1800 232 007
- fax 08 8266 8620
