HCSCC Brochures and Fact Sheets

HCSCC Brochures and Fact Sheets

The brochures are available for download and distribution. If you would like the HCSCC to send you copies, please contact us.
The fact sheets are about key aspects of the HCSCC’s work. If you would like more information, please contact us.
If you would like book a guest speaker from the HCSCC, please contact us.

HCSCC Consumer Brochure

A guide for consumers of health and community services
HCSCC Consumer Brochure

HCSCC Service Provider Brochure

A guide for service providers of health and community services
HCSCC Service Provider Brochure

HCSCC Know Your Rights Brochure

A guide to the HCSCC Charter of Health and Community Services Rights in South Australia
HCSCC Know Your Rights Brochure

HCSCC / AHPRA Brochure

A guide for consumers to decided about complaining to the HCSCC or AHPRA
HCSCC / AHPRA Brochure

The HCSCC recognises Aboriginal and Torres Strait Islander people as the first Australians and we seek to partner with Aboriginal people in our work. We will be non-discriminatory and inclusive of Aboriginal people, respectful of Aboriginal beliefs and culture, fostering Aboriginal self-determination and producing equitable outcomes for Aboriginal people of South Australia.

HCSCC Speak Up Brochure

A guide for Aboriginal and Torres Strait Islander consumers – a tri-fold brochure for consumers of health and community services
HCSCC Speak Up Brochure

HCSCC Speak Up Poster – A4

An A4 poster for service providers to display to encourage Aboriginal and Torres Strait Islander consumers to speak up about making a complaint
HCSCC Speak Up Poster – A4

HCSCC Posters

A variety of posters for service providers and consumers to display
HCSCC General | HCSCC General Version 2 | HCSCC Consumer specific | HCSCC Service Provider specific | Know Your Rights

Easy Read Versions

Some of the HCSCC’s collateral is also available in an easy read format.
Consumer Brochure (Easy Read) | Know Your Rights Brochure (Easy Read) | ATSI Know Your Rights (Easy Read)

Conciliation Fact Sheet

Information for consumers and service providers about the HCSCC’s conciliation process.
Conciliation Fact Sheet

Interim Prohibition Order (IPO) Fact Sheet

Information for consumers and service providers about the HCSCC’s IPO process.
IPO Fact Sheet

Prohibition Order (PO) Fact Sheet

Information for consumers and service providers about the HCSCC’s PO process.
PO Fact Sheet

Tips for Service Providers Fact Sheet

Tips for service providers about complaint management.
Tips for Service Providers Fact Sheet

Information Requests Fact Sheet

Tips for service providers when responding to requests for information from the HCSCC.
Information Requests Fact Sheet

Facilitated Direct Resolution Fact Sheet

Information for consumers and service providers about facilitated direct resolution.
Facilitated Direct Resolution Fact Sheet