*** Unfortunately due to increasing workloads, there is some delay in the HCSCC dealing with new complaints. Our Assessment Service will begin an initial review of your complaint on 20 April 2020 and may contact you at this time if further information is needed for you complaint. This review process may involve contacting the Service Provider to discuss your complaint. Importantly the HCSCC will only ask for and share information that will help us to deal with your complaint.***
Please note: Before you make a complaint, please read the information here carefully. If you are unsure and want advice, contact us.
This form is to be used only if you wish to lodge your complaint electronically. If we require further information, we will contact you.
If you need help to fill in this form, please contact the HCSCC Enquiry Service:
Monday – Friday, 9.00am – 5.00pm
Toll Free to landline country callers in SA
1800 232 007